Privacy Policy
Here at egramyastore.com, we value visitors and clients trust and hence Gramya insists on the high standards
for secure transactions and customer information privacy. Kindly go-through the below statements about
information gathering and dissemination policy.
Kindly Note:
Privacy policy is subject to change without notice. To make sure for any changes, please review this policy as
and when visited to this website. By visiting www.egramyastore.com, one could agree to be bound by the
terms and conditions of this Privacy Policy. If any visitor is not agreed, they should not use or access this
website. For any question in this regard, below mentioned contact details will help.
By mere use of the website, it is expressly consented to use and disclose of personal information in accordance
with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.
1. Collection of Personally Identifiable Information and other Information
While using our website, we collect and store your personal information which is provided by you from time to
time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience which
enables us to provide services and features that most likely meet your needs, and deliver the required and to
customize our website to make your experience safer and easier. More importantly, while doing so we collect
personal information from you that we consider necessary for achieving this purpose.
One can browse the website without revealing any personal information. Once the visitors provide their
personal information, they are not anonymous to us. We collect the required information only to service the
customer for their required order. Visitors always have the option to not provide information by choosing not to
use a particular service or feature on the website. We may automatically track certain information based upon
your purchases liking and disliking on website. We use this information to do internal research on our users’
demographics, interests, and behaviour to better understand, protect and serve our users. This information is
compiled and analysed on an aggregated basis and strictly not on personal basis.
We use data collection devices such as “cookies” on certain pages of the Website to help analyse our web page
flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on
your memory storage device that assist us in providing our services. We offer certain features that are only
available through the use of a “cookie”.
We also use cookies to allow you to enter your password less frequently during a session. Most cookies are
“session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session.
You are always free to decline our cookies if your browser permits, although in that case you may not be able to
use certain features on the Website and you may be required to re-enter your password more frequently during
a session. Additionally, you may encounter “cookies” or other similar devices on certain pages of the Website
that are placed by third parties. We do not control the use of cookies by third parties.
If you choose to buy on the Website, we collect information about your buying interest.
If you transact with us, we collect some additional information, such as a billing address, a credit / debit card
number and a credit / debit card expiration date and/ or other payment instrument details as per the payment
gateway and regulatory organisations mandate.
If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback,
we will collect that information you provide to us. We retain this information as necessary to implement
suggestions, resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us
correspondence about your activities or postings on the Website, we may collect such information into a file
specific to you for future reference.
We collect personally identifiable information (email address, name, physical address, phone number etc.) from
you when you set up a free account with us. While you can browse some sections of our Website without being
a registered member, certain activities (such as placing an order) do require registration. We do use your
contact information to send you offers based on your previous orders and your interests.
2. Use of Demographic / Profile Data / Your Information
We use personal information to provide the services you request. To the extent we use your personal
information to market to you, we will provide you the ability to opt-out of such uses. We use your personal
information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure
consumer interest in our products and services, inform you about online and offline offers, products, services,
and updates; customize your experience; detect and protect us against error, fraud and other criminal activity;
enforce our terms and conditions; and as otherwise described to you at the time of collection.
In our efforts to continually improve our product and service offerings, we collect and analyse demographic and
profile data about our users’ activity on our website.
We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact
information and demographic information (like pin code, age, or income level). We use this data to tailor your
experience at our website, providing you with content that we think you might be interested in and to display
content according to your preferences.
3. Sharing of personal information
We may share personal information with our other associates who would like to provide you better option and
service which you will be seeking from us. These entities and affiliates may market to you as a result of such
sharing unless you explicitly opt-out. These entities or partners will also be bind to information privacy as per
regulatory act.
We may disclose personal information to third parties. This disclosure may be required for us to provide you
access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our
marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal
activities related to our Services. We do not disclose your personal information to third parties for their
marketing and advertising purposes without your explicit consent. We may disclose personal information if
required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to
subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement
offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary
to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content
violates the rights of a third party; or protect the rights, property or personal safety of our users or the general
public. We and our affiliates will share / sell some or all of your personal information with another business
entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization,
amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new
combined entity) will be required to follow this privacy policy with respect to your personal information.
4. Links to Other Sites/Apps
Our website links to other websites / websites that may collect personally identifiable information about you.
Absolute Gramya is not responsible for the privacy practices or the content of those linked websites/websites.
5. Security Precautions
Our website has stringent security measures in place to protect the loss, misuse, and alteration of the
information under our control. Whenever you change or access your account information, we offer the use of a
secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it
against unauthorized access.
6. Choice/Opt-Out
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-
related) communications from us on behalf of our partners, and from us in general, after setting up an account.
If you want to remove your contact information from all our lists and newsletters, please visit unsubscribe.
7. Advertisements on the Website
We use third-party advertising companies to serve ads when you visit our website. These companies may use
information (not including your name, address, email address, or telephone number) about your visits to this
and other websites in order to provide advertisements about goods and services of your interest.
8. Your Consent
By using the Website and / or by providing information, visitor consent to the collection and use of the
information discloses on the website in accordance with this Privacy Policy, including but not limited to consent
for sharing the information as per this privacy policy. If Absolute Gramya decide to change the privacy policy, it
will be posted on this page so that visitors are always aware of what information are collected and how it is
used at our end and under what circumstances it is being disclosed.
9. Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details
of the Grievance Officer are provided below:
Ms.Megha Shrivastava
Email: info@absolutegramya.com
Whatsapp No. - 7880094664
Time: Mon – Sat (10:00 – 18:00)
10. Questions?
Please contact us regarding any questions on above